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Why doesn't my password work?
The most common reason why your username and password doesn't work is because it was entered incorrectly.

  • The easiest way to make sure 100% you are entering your username and password correctly when accessing the site is using "COPY & PASTE". If you are unfamiliar with how to use copy & paste please read this article.
  • Make sure that your account is still active and has not expired. You can ensure this by contacting us providing as much information as possible so we can check if your account is still active.
  • Have you lost your password? Please contact us to retrieve your password. 

    If you've entered your login correctly and you get kicked back to the error page, contact us.